Customer Support / SMM

Content, Outreach SCOOM disciplines
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Job Overview

Like the idea of work and travel? We manage a travel brand that is shaking up the world of long term backpacking travel.  We need someone to be the first point of contact for the 1,000s of hosts from all over the world that need help matching up with the 10s of thousands of travellers on the site to work with them. We also need someone to be the content creator for Working Traveller  from a travellers point of view.  Posts on visa changes to where to find cool work in beach resorts.

Mon – Friday 10.00am  – 6.30pm in the centre of Lviv working in a vibrant co-working space with many other digital companies.  Salary depending on experience/ability

Job Responsibilities and Duties

  • Day to day – Varied social media tasks. Posting comments: images: testing different hashtags: scheduling new Instagram posts. You will be promoting new work posts from hosts from all over the world across all SM.
  • Helping 100s of hosts start to use the site and get them leaving references for travellers.
  • Set Tasks – Blog posts: help videos: country campaigns: skill campaigns: The tasks are varied. Depending on your skills and ability will depend on what we get you to do.

Job Requirments

  • Good Written English – You will be writing in English all day. Your spelling, grammar and western culture understanding of acceptable slang etc needs to be good enough so you can post comments that 1,000s of people who will see it and not have to ask to have it checked first. 
  • Genuinely want to work in Backpacker Marketing – We ideally want to see a proven interest in wanting to work in the backpacking world of work and travel. If your dream is to travel the world and work in a marketing agency – that’s what we are looking for.
  • Computer Literate – You need to be familiar with word docs, spreadsheets, all social media, how Google works etc. We do not expect to give computer lessons, we will only teach you how to do the tasks. 
  • Degree – You don’t need a degree in Marketing or English or in anything or have travelled anywhere abroad to apply for this role. 
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Contact Us

Strategy ➔ Content ➔ Onsite ➔ Outreach ➔ Monitoring

London, UK
71-75 Shelton Street

Lviv, Ukraine
9, Zamknena Street